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Business Development/Product Manager – Vocational Education and Training

$ 0 - $ 0 $80K (Negotiable based on experience)Full Time

Compliance Manager

$ 0 - $ 0 Salary package-Negotiable Part Time

Construction trainer and assessor

$ 0 - $ 0 Salary package-Negotiable Casual

First Aid Trainer

$ 0 - $ 0 Salary package-Negotiable Full time/Part-time/Casual

RTO manager

$ 0 - $ 0 Salary package-Negotiable Casual

RTO Administrator/Course Advisor

$ 0 - $ 0 Salary package-Negotiable Full Time

RTO Training Coordinator

$ 0 - $ 0 Salary package-Negotiable Contract

Campus Manager

$ 0 - $ 0Full Time

ICT Trainers

$ 0 - $ 0 Salary package-Negotiable Casual

CEO-CRICOS Registered RTO

$ 0 - $ 0 $95K (Negotiable based on experience)Full Time

Senior Compliance and Quality Assurance Manager

$ 0 - $ 0 Salary package-Negotiable Full Time

Trainer & Assessor 4WD Defensive Driving

$ 0 - $ 0Contract

Packages & Fees	Advertising Only	Advertising and Screening	Advertising, Screening & Recruitment	Advertising, Recruitment & Employee administration
Packages & Fees
Detailed discussion to understand your requirements Meeting with you to discuss and identify precisely what you are looking for and get a good understanding of your organisation, including culture and required skill set
Create/Write specific job ads for the vacancies Create job advertisements that focus only on skills and specific experience that you are looking for. This will attract the best and most suitable candidates
Advertise job ads on all online platforms including our job portal Advertise and on our very own Career Calling Jobs job search platform, through our newsletters that go out to over 41,000 subscribers, multiple job search sites, LinkedIn and all Social Media platforms
Searching through databases and platforms for current professionals Search for the top talent in the industry for your role through databases and platforms for current professionals
Screen suitable applicants for interviewing Filter through all applications to find the most suitable candidates to interview
Ensuring candidates have appropriate knowledge and experience Ensuring candidates have appropriate and up to date qualifications, vocational competency and current industry experience if required
Conduct first round interviews Conduct first-round interviews to ensure so you can focus on only the highest performing candidate
Detailed interview reports Create detailed interview reports helping you assess the strengths of each candidate
Shortlist candidates ready for you to interview and meet with Create a shortlist of candidates ready for you to meet with and select to join your team
Organise all logistics and client-side interviews Organise all logistics and client-side interviews
Comprehensive reference checks Comprehensive reference checks followed by a written report for you to review
Manage feedback and offer negotiations Manage feedback and offer negotiations with the top candidates
Regular updates on our recruitment progress We will provide regular updates on our recruitment progress, including any barriers that may be delaying the process of attracting suitable candidates
Post placement support to you within the first three months Provide post-placement support to you within the first three months to ensure your candidate is on the right path to success within your company
Manage all hiring paperwork and contracts Manage all hiring paperwork and contracts (letter of offer, employment contract, position description notice to unsuccessful applicant letter, a record of employee details form, successful probation letter form at three months, termination of employment letter, induction checklist, super form, tax form)

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Harneet Randhawa

Administration Manager at Career Calling International

Harneet Randhawa is an accomplished Administration Manager at Career Calling International, renowned for her exceptional organisational skills and commitment to operational excellence. With a proactive and solutions-focused approach, Harneet expertly oversees office administration, ensuring seamless day-to-day operations and fostering a culture of continuous improvement. Her ability to manage complex deadlines, streamline processes, and optimise workflows makes her an invaluable asset to the organisation.

Harneet’s expertise extends beyond traditional administration. Drawing on her background as an early childhood education resource writer, she brings a unique perspective to her role, supporting the development of effective systems that ultimately benefit both staff and learners. Her meticulous attention to detail is evident in her clear and concise documentation, while her strong communication skills keep teams informed and aligned with organisational goals.

A champion for efficiency and risk management, Harneet leads with an unwavering commitment to compliance and quality. She has completed a suite of internationally recognised certifications, including ISO 9001:2015 (Quality Management Systems), ISO 14001:2015 (Environmental Management Systems), ISO 45001:2018 (Occupational Health and Safety Management Systems), ISO 22000:2018 (Food Safety Management Systems), ISO 27001:2013 (Information Security Management Systems), ISO 19011:2018 (Guidelines for Auditing Management Systems), and Lean Six Sigma. These qualifications underpin her expertise in compliance, risk mitigation, and process improvement, enabling her to deliver best-in-class solutions for clients and stakeholders.

Harneet Randhawa is more than an administrator-she is the backbone of smooth operations at Career Calling International, a catalyst for positive change, and a trusted leader who bridges the gap between strategic vision and real-world impact.

Arit Mangal

QACA (Quality Assurance and Compliance) Expert

Arit Mangal is a highly respected Quality Assurance and Compliance (QACA) expert with over 25 years of experience in auditing, risk management, and regulatory compliance across global industries. Certified in Internal Auditing and Risk Management, Arit is renowned for helping organisations effectively manage risk and deliver ongoing assurance through robust quality systems and continuous improvement initiatives.

Currently serving as Managing Director at Quality Assurance and Compliance (QACA) since 2019, Arit leads high-impact quality and compliance programs, ensuring organisations meet and exceed industry standards. His leadership is informed by a distinguished career, including over two decades as Chief Executive Officer at Pentasoft, where he spearheaded large-scale compliance and quality assurance projects for multinational clients.

Arit’s expertise is further demonstrated through his roles as Senior Principal Consultant at Compliance and Quality Assurance (CAQA) and Instructional Design Specialist at CAQA Resources, where he played a pivotal role in developing and implementing quality frameworks, audit readiness plans, and training solutions for the education and training sector. Earlier in his career, he served as Creative Director at Webcom Technologies, further broadening his strategic and operational perspective.

Arit holds a Master of Information Systems and is recognised for his ability to interpret complex regulatory requirements, develop integrated quality management systems, and drive risk mitigation strategies. His experience spans the full spectrum of quality and compliance functions, from conducting audits and managing non-conformance to leading continuous improvement and staff training initiatives.

Widely regarded as a trusted advisor and industry leader, Arit Mangal is committed to advancing best practices in quality assurance and compliance, supporting organisations to achieve operational excellence, regulatory alignment, and sustainable growth.

Purushottam Niraula

Instructional Designer and Resource Writer

Purushottam Niraula is an accomplished Project Leader and Manager in the Electrical and Electronics Engineering Department at Mt Royal Investments, and a valued Contractor for Information and Telecommunication learning resources at Career Calling International, Australia. With over five years of progressive leadership experience, Purushottam has established himself as a specialist in electronics, computer, telecommunication, and electrical project management, as well as technical education resource development.

At Career Calling International, Purushottam develops comprehensive and accessible IT and telecommunication learning resources, drawing on his strong technical background and industry insight. His expertise encompasses the design and delivery of educational content in computer security, networking, and data analysis, ensuring that resources are both technically robust and learner-friendly. His proficiency in data analysis and his keen understanding of current industry trends allow him to create engaging, data-driven materials that support learners at all levels.

In his role at Mt Royal Investments, Purushottam leads multidisciplinary teams, oversees project delivery, and manages technical support and supervision across electronics and electrical engineering projects. His responsibilities include report writing, circuit design and simulation, and providing hands-on technical guidance. He has also served as a Technical Project Manager at GT Phoenix Consult Limited and as a Technical Researcher and Supervisor at Datalytics, Nepal, where he gained valuable experience in technical writing, data analysis, and electronics design.

Purushottam’s leadership extends beyond the technical sphere-he has held the position of Vice President at the Leo Club of Dharan, Vijayapur, where he coordinated and led several community programs. His collaborative approach, attention to detail, and commitment to quality have made him a trusted contributor to both engineering and educational projects.

With a degree from Tribhuwan University, Institute of Engineering, and a proven track record in both project management and instructional design, Purushottam Niraula continues to make a significant impact in the fields of engineering and vocational education, supporting Career Calling International’s mission to deliver high-quality, industry-relevant learning solutions

Marilou Bagon

Instructional Designer and Resource Writer

Marilou Bagon is a seasoned Instructional Designer and Resource Writer with over 15 years of experience in education and several years in instructional design, specialising in the creation of high-impact, engaging learning experiences. She holds a Bachelor in Secondary Education, majoring in Computer Technology, and a Bachelor’s degree in Computer Technology/Computer Systems Technology from Sacred Heart College, Lucena City, Quezon.

Marilou’s expertise spans the full spectrum of instructional design, assessment development, and eLearning, with a proven track record of designing and developing over 200 industry-specific learner guides and assessment tools. Her work consistently aligns with Australian training package requirements and industry standards, ensuring compliance and workplace relevance. She is highly proficient in Learning Management Systems (LMS) such as LearnWorlds, LearnDash, and Cloudemy, and leverages tools like Articulate Storyline, Rise 360, Canva, Google Workspace, and Microsoft Office to create visually engaging, learner-focused materials.

Her recent roles include Resource Development VA at Fusion Walan Miya Group, where she designs, tags, and manages a wide range of assessments, ensuring quality control and regulatory compliance. As a Community Manager and E-learning Developer, she has demonstrated excellence in participant support, assignment grading, and the redevelopment of compliance eLearning modules, always balancing interactivity with clarity and effectiveness.

Marilou’s background as a teacher with the Department of Education in the Philippines has honed her ability to individualise learning resources and foster analytical thinking in students. Her skills in curriculum alignment, content structuring, research, and regulatory compliance ensure that all materials are up-to-date, relevant, and effective. She is adept at tracking learner progress, optimising content effectiveness, and collaborating with stakeholders to support learning outcomes.

Driven by a commitment to quality and innovation, Marilou thrives on developing tailored learning solutions that enhance retention and drive measurable outcomes. Her results-driven approach, meticulous attention to detail, and passion for continuous improvement make her a valued contributor to Career Calling International’s mission of delivering outstanding educational resources and experiences.

Sujain Goyal

CAQA Artificial Intelligence and Virtual Reality (AIVR) Coordinator

Sujain Goyal is a visionary strategist, innovator, and creator, serving as the Artificial Intelligence and Virtual Reality (AIVR) Coordinator at CAQA. Driven by a passion for harnessing the transformative power of artificial intelligence and virtual reality, Sujain is dedicated to developing cutting-edge tools and solutions that advance a more just, equitable, and sustainable future. He is deeply knowledgeable in the latest advancements in AI and VR, excelling at translating complex technical concepts into practical, real-world applications that benefit both organisations and society.

Sujain’s expertise is anchored by a Master’s degree in Artificial Intelligence, equipping him with comprehensive theoretical and practical knowledge across machine learning, deep learning, natural language processing, computer vision, and ethical AI frameworks. Throughout his career, he has led high-performing technical teams in the development and deployment of innovative AI and VR solutions that enhance operational efficiency, inform strategic decision-making, and deliver measurable business value.

As AIVR Coordinator, Sujain architects scalable AI infrastructure, implements robust data pipelines, and ensures the responsible, ethical, and compliant use of emerging technologies. He is adept at managing end-to-end AI projects-from research and development through to deployment and governance-while fostering a culture of innovation and continuous improvement within CAQA’s multidisciplinary team. His technical proficiency spans Python, TensorFlow, PyTorch, scikit-learn, and major cloud platforms, as well as big data and MLOps tools, enabling him to drive the adoption of advanced technologies across the organisation.

Recognised for his collaborative leadership, exceptional communication skills, and ability to inspire cross-functional teams, Sujain is committed to aligning AI initiatives with organisational goals and articulating the value of AI and VR investments to diverse stakeholders. His deep commitment to ethical and responsible AI, data quality, and compliance ensures that CAQA remains at the forefront of technology integration in education and quality assurance. Sujain’s leadership is instrumental in shaping the future of artificial intelligence and virtual reality applications within the education and training sector, supporting CAQA’s mission to deliver innovative, ethical, and high-impact solutions both nationally and internationall.

Mani Bath

CAQA Cyber Security Expert

Mani Bath is a highly accomplished CAQA Cyber Security Expert, recognised for her deep commitment to protecting personal information, privacy, and digital infrastructure. As a cybersecurity professional and educator, Mani leads the auditing, assessment, and resolution of vulnerabilities across systems and networks, collaborating closely with engineering teams to identify potential threats and implement effective mitigation strategies. She is responsible for developing and enforcing security policies, processes, and best practices, ensuring that organisations maintain robust and resilient security postures in the face of evolving cyber threats.

With extensive experience in safeguarding digital assets, Mani possesses a comprehensive understanding of cybersecurity principles, technologies, and regulatory standards. She is adept at designing, implementing, and managing comprehensive security programs, conducting vulnerability assessments, penetration testing, and incident response. Her expertise spans a wide range of security technologies, including firewalls, intrusion detection and prevention systems, SIEM, endpoint protection, encryption, and cloud security solutions.

Mani holds advanced degrees in cybersecurity, computer science, or information technology, and is certified in leading industry credentials such as CISSP (Certified Information Systems Security Professional), CISM (Certified Information Security Manager), CompTIA Security+, CEH (Certified Ethical Hacker), and CISA (Certified Information Systems Auditor). Her technical proficiency includes scripting and automation, network security, cloud platforms, and the use of industry-standard security assessment tools.

A strategic thinker with a proactive approach to risk management, Mani is known for her ability to communicate complex security concepts to both technical and non-technical audiences, lead security initiatives, and foster a culture of security awareness within organisations. Her leadership, analytical skills, and dedication to continuous learning ensure that she remains at the forefront of the dynamic cybersecurity landscape, delivering impactful results and contributing significantly to the resilience and security of CAQA and its clients.

Harpreet Randhawa

Manager of International Business Relations at CAQA International

Harpreet Randhawa is an accomplished Manager of International Business Relations at CAQA International, where she oversees and executes all international business development and execution activities. With a strong focus on supporting sales teams with market intelligence and identifying new regions and segments, Harpreet is a highly skilled and strategic international business professional. She brings extensive experience in navigating complex global markets, conducting insightful market analysis, and building robust international relationships that drive business success on a global scale.

Harpreet holds a Bachelor’s in Commerce (Honours) from Jesus & Mary College, Delhi University, a Master’s in Commerce from Annamalai University, and a Bachelor’s in Education from MDU, Rohtak. She has also completed a Postgraduate Diploma in Human Resources and Public Relations from Madras University, holds an I.C.W.A.I qualification, and has earned a Master’s in Education. Her professional development includes certification as a Master Trainer from the University of Cambridge and a Professional Life Coach certification from the Neuroleadership Group, accredited by the International Coach Federation.

Throughout her career, Harpreet has demonstrated a proven ability to identify and capitalise on international growth opportunities, develop effective market entry strategies, and foster cross-cultural collaborations. She is adept at analysing international trends, competitive landscapes, and regulatory environments to inform strategic decisions. Her strong interpersonal and communication skills have enabled her to establish and maintain enduring relationships with international partners, clients, and stakeholders.

Harpreet’s career spans leadership roles in both the education and corporate sectors, including founding VInspire Training and Consultancy Services, serving as a consultant to ICICI Foundation for Skill Development, and holding advisory positions for prominent educational institutions. She has managed large-scale training and development programs, conducted over 1,500 transformational and motivational sessions for corporate employees, teachers, students, and parents, and has been recognised with multiple awards for her contributions to education and training, including the Udyog Shiksha Puraskar and the Gaurav Shiksha Puruskar.

Her analytical skills, business acumen, and results-oriented approach are complemented by her adaptability, cultural intelligence, and dedication to fostering mutual understanding in diverse international contexts. Harpreet is fluent in English and Hindi and is celebrated for her ability to build trust, negotiate effectively, and deliver results in dynamic global environments. Her leadership continues to strengthen CAQA International’s global presence and drive sustainable business growth.

Nia Kessler

Coordinator of the Commonwealth School of Languages (CSOL)

Nia Kessler is the Coordinator of the Commonwealth School of Languages (CSOL), where she brings a wealth of expertise in English language education, curriculum development, and resource creation for both children and adults. With a strong background in TESOL, ELICOS, IELTS, and PTE programs, Nia is passionate about sharing her knowledge of English language learning and test preparation, particularly in the IELTS and English language sectors. She is adept at managing educational programs, supporting teaching staff, and ensuring high-quality learning outcomes for diverse student populations.

Nia holds an MA in Philosophy and English Literature from the University of Edinburgh, one of the world’s top-ranked universities for literature and languages. She has also completed several linguistics modules, advanced grammar courses, and holds multiple TEFL certifications, including a 120-hour Premier TEFL and a 40-hour TEFL for exam preparation. Nia’s experience includes over two years of classroom teaching and six months of specific TEFL assistant experience, as well as running ESOL sessions focused on job readiness and conversational English. She is particularly skilled in preparing students for standardized tests such as IELTS and PTE, with a deep understanding of their assessment frameworks and requirements.

Known for her collaborative leadership and ability to foster positive learning environments, Nia excels in supporting educators, managing administrative tasks, and engaging effectively with students and stakeholders from diverse cultural backgrounds. She is dedicated to making English language learning accessible, engaging, and tailored to individual needs, using interactive methods and real-world scenarios to build students’ confidence and communication skills. Nia’s commitment to excellence in language education and her dynamic, student-centered approach make her an invaluable leader at CSOL, helping learners achieve their language goals and succeed in academic and professional contexts.

Patrick Satapara (Pratik)

Senior Business System Project Officer / Business Analyst

Patrick Satapara is an award-winning Senior Business System Project Officer and Business Analyst, celebrated for his expertise in business process analysis, compliance, and risk management. With a proven track record at Career Calling International since September 2021, Patrick excels in bridging the gap between business needs and technology solutions, driving operational excellence and continuous improvement across the organisation.

Patrick’s core strength lies in business analysis-collaborating with stakeholders to gather, document, and refine business requirements, conducting feasibility studies, and performing cost-benefit analyses to inform strategic decision-making. He is adept at mapping and streamlining business processes, identifying opportunities for optimisation, and recommending solutions that align with organisational goals. Patrick leads cross-functional teams in the successful implementation of new systems and processes, ensuring projects are delivered on time, within scope, and to the highest quality standards.

His responsibilities also include developing comprehensive functional specifications, managing system test plans, and conducting rigorous training sessions to support end-user adoption. Patrick’s attention to detail and analytical mindset enable him to create actionable insights that drive business value, while his excellent communication and interpersonal skills foster strong relationships with both internal and external stakeholders.

Patrick is highly qualified in compliance and quality management, holding certifications in ISO 9001 (Quality Management), ISO 14001 (Environmental Management), ISO 45001 (Occupational Health and Safety), ISO 22000 (Food Safety), ISO 27001 (Information Security), and ISO 19011 (Auditing). He has completed specialised training in RTO compliance and ISO auditing, further enhancing his ability to support regulatory requirements and best practices.

After completing his Master of Information Technology in Business Analysis at Charles Sturt University, Patrick has continued to strengthen his expertise in business systems, compliance, and risk management. Recognised for his reliability, adaptability, and innovative mindset, Patrick Satapara is a highly regarded leader in business analysis, consistently delivering impactful solutions that enhance organisational success and operational efficiency.

Rishabh Arora

Training and Compliance Officer

Rishabh Arora stands out as a Training and Compliance Officer with a strong foundation and hands-on experience in trade and construction-related qualifications. He holds a Certificate IV in Building and Construction and a Certificate III in Carpentry, which equip him with practical skills and in-depth knowledge of the construction and carpentry trades. These qualifications are complemented by his Responsible Service of Alcohol (RSA) certification, further demonstrating his versatility across vocational sectors.

Rishabh’s professional experience includes developing and implementing robust compliance systems for high-risk sectors such as transportation and construction. He has led compliance teams, conducted internal audits, and ensured alignment with national regulatory frameworks, including WorkSafe and industry codes of practice. His expertise extends to designing and delivering training and assessment resources tailored to the needs of learners in building, construction, and related trades, ensuring all materials meet the rigorous standards of the Australian Qualifications Framework (AQF) and regulatory bodies such as ASQA.

In addition to his trade qualifications, Rishabh is highly credentialed in compliance and quality management, holding advanced Exemplar Global certifications in ISO 9001 (Quality Management), ISO 14001 (Environmental Management), ISO 45001 (Occupational Health and Safety), ISO 22000 (Food Safety), ISO 27001 (Information Security), and ISO 19011 (Auditing). His ability to integrate compliance frameworks with practical trade skills enables him to deliver industry-relevant training programs that support both regulatory compliance and workforce capability development.

Rishabh’s comprehensive experience in the VET sector, particularly in the building and construction fields, makes him a valuable asset for organisations seeking to maintain high standards in training, compliance, and safety within the trades.

Nicole Talarico

Instructional Designer and Resource Writer

Nicole Talarico is a highly respected Instructional Designer, Resource Writer, and early childhood consultant with over 20 years of active involvement in the early childhood sector. Her career spans a diverse range of roles, including managing local government children’s services teams, leading a childcare field officer team, and serving as an early childhood consultant and trainer at Gowrie Victoria. Nicole is the founding director of Talarico Consulting and Medical Action Bag, and is best known as a passionate advocate for professionalism, children’s rights, and child safety, consistently bringing a social justice lens to her work.

>Nicole’s expertise encompasses educational leadership, curriculum development, child protection, environmental education, and sustainability. She is recognised for her ability to help teams exceed service delivery standards, create and maintain positive workplace cultures, and foster strong community engagement. Her coaching strategies and insights have been featured in a range of early childhood sector publications, particularly in the areas of ethical decision-making, educational leadership, and child-safe environments.

As a sought-after presenter, Nicole regularly delivers keynote presentations at conferences nationwide and is a key contributor to professional learning calendars and local government professional development programs. She holds a prominent presence in sector network groups, social media, and virtual communication platforms, further amplifying her influence and advocacy.

Nicole’s recent work includes authoring a book on asserting a culture of child safety, guiding education and care services to create and maintain safe, inclusive environments for children. She is a committee member and convenor of Special Interest Groups for Early Childhood Australia (ECA) Victorian Branch and sits on the National Reconciliation Advisory Group for ECA. Currently, Nicole is pursuing a Masters in Social Work in Child and Family Practice, with a focus on family violence, further deepening her expertise and impact in the sector.

Nicole Talarico’s commitment to quality, advocacy for children’s rights, and leadership in early childhood education make her a valued and influential figure, dedicated to supporting educators, children, and families across Australia.

Sukh Sandhu

Founder and Executive Director

Sukh Sandhu is an award-winning leader and one of the most influential figures in the Australian vocational education and training sector, with over 30 years of distinguished experience. Renowned for his visionary leadership and entrepreneurial drive, Sukh has played a pivotal role in shaping compliance, quality assurance, and risk management standards across the industry. As Managing Director of RTO Training and Consulting Group and a driving force behind Career Calling International and CAQA, he has guided organisations to achieve and sustain the highest benchmarks of excellence, innovation, and regulatory compliance. Sukh’s expertise is underpinned by an exceptional academic and professional background, including a Master of Laws, three MBAs, three master’s degrees in IT and systems, Masters of Project Management, Graduate Diploma of Management Learning, Diplomas in Training Design and Development, Vocational Education and Training, Work Health and Safety, and Quality Auditing, as well as Advanced Diplomas in Management, Marketing, Human Resources, and Information Technology.

He is currently completing the final stages of his Doctorate from Golden Gate University, California. Sukh is also a certified lead auditor and consultant, holding internationally recognised certifications such as ISO 9001:2015 (Quality Management Systems), ISO 14001:2015 (Environmental Management Systems), ISO 45001:2018 (Occupational Health and Safety Management Systems), ISO 22000:2018 (Food Safety Management Systems), ISO 27001:2013 (Information Security Management Systems), ISO 19011:2018 (Guidelines for Auditing Management Systems), and Lean Six Sigma White, Yellow, and Green Belt qualifications.

Throughout his career, Sukh has participated in thousands of internal and external audits, provided consultancy to RTOs, TAFEs, universities, and government agencies, and held executive roles including CEO, National Compliance and Quality Assurance Manager, and Senior Instructional Designer. He is the editor of Australia’s most popular vocational education and training magazine, The VET Sector, and has been recognised as a Fellow of the Australian Institute of Training and Development (FAITD), reflecting his significant contributions to the profession.

Vijay Patel

Senior Manager - Online Media Solutions/ CAQA Digital

Vijay Patel is an award-winning Senior Manager and a driving force behind Online Media Solutions and CAQA Digital, renowned for his expertise in IT project management, digital strategy, and innovative technology solutions. With a distinguished career spanning national and international organisations, Vijay excels in transforming IT functions into value-enabling assets, ensuring that digital initiatives align seamlessly with strategic business goals.

Specialising in website design, development, and digital consultancy, Vijay has successfully delivered complex business solutions, overseeing every stage from architecture and operations to end-product deployment. His leadership is marked by a strong commercial focus, exceptional problem-solving skills, and a proven ability to manage large-scale projects across diverse sectors.

Vijay’s academic credentials include a Bachelor of Science with a major in Computer Science and a Master of Computer Application, providing a solid foundation for his advanced technical and managerial capabilities. He has further distinguished himself by completing a comprehensive suite of internationally recognised certifications, including ISO 9001:2015 (Quality Management Systems), ISO 14001:2015 (Environmental Management Systems), ISO 45001:2018 (Occupational Health and Safety Management Systems), ISO 22000:2018 (Food Safety Management Systems), ISO 27001:2013 (Information Security Management Systems), ISO 19011:2018 (Guidelines for Auditing Management Systems), and Lean Six Sigma qualifications.

Widely respected for his strategic vision and commitment to excellence, Vijay has played a pivotal role in driving digital transformation for CAQA and its clients. His award-winning leadership, innovative approach, and dedication to continuous improvement have set new benchmarks in the industry, making him a trusted advisor and influential leader in the field of digital and IT solutions.

Ranu James

Instructional Designer, Resource Writer, and cultural practitioner

Ranu James is a distinguished Instructional Designer, Resource Writer, and cultural practitioner with over 30 years of experience in early childhood education, community engagement, and resource development across the Northern Territory, Victoria, and Queensland. A proud Papuan Australian woman with a Master of Education in International Studies, Ranu is renowned for her deep commitment to sharing cultural knowledge and fostering cultural awareness through education, music, storytelling, and the arts.

Throughout her career, Ranu has worked directly with educators, children, and families in diverse roles, including music and preschool teaching, service management, regulation, TAFE teaching, inclusion support, early childhood consultancy, and resource development. She has made significant contributions to the professional growth of early childhood educators, particularly in remote Aboriginal communities of the Northern Territory, and more recently in Brisbane and the Sunshine Coast.

Ranu is highly regarded for her expertise in developing accessible and culturally relevant early childhood resources. She was a key contributor and designer for the Remote Indigenous Professional Development Package for the Early Years Learning Framework for Australia, a national resource supporting educators in remote and Indigenous settings. Her professional and creative writing skills are evident in her authorship of children’s storybooks and educational materials that champion cultural representation and inclusion.

As an artist and community weaver, Ranu also leads workshops on traditional Pacific weaving and bilas creation, nurturing cultural exchange and supporting Papua New Guinean women in Australia. Her international performances in traditional Pacific song and dance, along with her classical music background, further enrich her educational and cultural practice.

Deeply passionate about the right of all people to practice, develop, and maintain connections to culture, Ranu continues to mentor, teach, and inspire early childhood professionals. Her work empowers educators to integrate cultural perspectives and strengthen cultural proficiency within their environments and professional practices, leaving a lasting impact on early childhood education and community wellbeing.

Gourav Sharma

Instructional Designer And Resource Writer

Gourav Sharma is an accomplished Instructional Designer and Resource Writer with over a decade of industry experience in hospitality, retail, and vocational education. Gourav’s career in hospitality has seen him excel in roles such as head chef, sous chef, chef de partie, and kitchen team leader, working in a variety of successful commercial establishments across Melbourne. He has played a key role in setting up new restaurants and developing menus, as well as managing kitchen operations, staff training, and compliance with food safety and hygiene standards.

Transitioning his expertise to education, Gourav has spent more than nine years as a Hospitality Trainer and Assessor at institutions such as Sunshine College and TMG College Australia. He has delivered and assessed training from Certificate III to Advanced Diploma levels in Commercial Cookery and Hospitality, both in classroom and virtual settings. Gourav is experienced in program facilitation, instructional design, and the validation of training resources, and is skilled at supporting learners from diverse backgrounds, including those with English as a second language. He is adept at mapping assessment tasks to learning content, developing individual learning plans, and creating engaging, practical training environments.

In addition to his hospitality background, Gourav has significant experience in retail operations, having worked as a Department Manager at Woolworths Limited for over seven years. In this role, he was responsible for customer service, team leadership, stock control, and sales growth, further broadening his expertise in business operations and staff development.

Gourav is an accredited trainer for Hospitality, Food Safety, and Food Safety Supervisor programs. He holds a Certificate III in Commercial Cookery, an Advanced Diploma in Hospitality, a Bachelor of Business (Hospitality Operations), a Certificate III in Retail Operations, and a Certificate IV in Training and Assessment. His comprehensive industry knowledge, practical teaching approach, and commitment to quality make him a valued contributor to the development of high-impact, compliant educational resources for the hospitality and retail sectors.

Mandeep Chahil

Independent contractor and Instructional Designer

Mandeep Chahil is an accomplished education professional and instructional designer, with over a decade of experience spanning higher education, banking, securities exchange, and vocational training sectors. Currently serving as Program Coordinator for Accounting & Finance at RMIT University, Mandeep is recognised for her expertise in academic management, curriculum development, compliance, and resource writing.

Mandeep holds a Master’s degree in Accounting and Finance from Panjab University and has a proven track record of leadership in roles such as Academic Manager at Flinders International College, Course Coordinator at ZIE, and Trainer and Assessor at Acquire Learning. She has also contributed as a Content Developer and Resource Writer for Swinburne University of Technology, where she developed digital content and assessment tools for online delivery, ensuring alignment with regulatory and training package requirements.

Her experience includes developing and validating assessment tools for a wide range of business and finance qualifications, managing compliance and course monitoring, and fostering engaging learning environments for both domestic and international students. Mandeep is skilled in coaching, team building, public speaking, and organisational leadership, and is known for her ability to work independently with meticulous attention to detail.

Mandeep’s commitment to professional development is reflected in her recent certifications, including AI and Corporate Finance Foundations, and her active participation in industry conferences such as the RMIT Accounting Educators Conference hosted by CPA Australia. She is highly regarded for her integrity, reliability, and ambition, consistently exceeding targets and delivering high-quality outcomes for learners and organisations alike.

With a passion for lifelong learning and a results-driven approach, Mandeep Chahil continues to make a significant impact as an independent contractor and instructional designer, supporting the ongoing excellence of education and training in Australia’s VET and higher education sectors.

Steve Sutherland-Tomey

Instructional Designer and Resource Writer

Steve Sutherland-Tomey is a highly respected Instructional Designer and Resource Writer with over 40 years of experience in the automotive industry. Throughout his distinguished career, Steve has worked with major automotive brands including British Leyland (UK), Nissan Motor Company (Australia), and as a contractor for Ford Motor Company (Australia). His expertise extends across more than 200 automotive dealerships throughout Australia, New Zealand, and Southeast Asia, giving him a comprehensive understanding of the industry’s operational and customer service dynamics.

For the past 15 years, Steve has operated his own training and consulting service, specialising in the automotive retail sector. He is recognised for his deep knowledge of customer experience, dealership operations, and performance-based strategies, as well as his ability to deliver practical, results-driven training programs. Steve’s focus on customer satisfaction, employee development, and change management has made him a sought-after consultant and mentor within the industry.

In addition to his extensive consulting work, Steve has held senior roles in dealer management training, regional service management, and dealer operations at Nissan Motor Company, and has provided technical and management training for Datsun/Nissan dealers in Western Australia. His experience also includes executive roles in training and employee development at MaST Australia and PSG International.

Steve’s instructional design work is characterised by his ability to translate complex automotive concepts into engaging, accessible learning materials. His resources support both technical and customer-facing staff, ensuring that training is aligned with industry standards and best practices. Steve Sutherland-Tomey’s contributions continue to shape the professional development of automotive professionals across the region, making him a valued member of the CAQA and Career Calling International teams.

Jasmeet Chahal

RPL Coordinator

Jasmeet Chahal is an accomplished RPL Coordinator with over 15 years of experience in the education and training sector, specialising in instructional design, curriculum development, and academic literacy. With a strong background in English language teaching and learning resource development, Jasmeet has designed and developed Recognition of Prior Learning (RPL) kits for more than 100 qualifications, supporting learners and Registered Training Organisations (RTOs) in achieving nationally recognised outcomes.

Jasmeet holds a Bachelor of Arts in English Literature and a Master of Arts from Punjab University, as well as a certificate in French from Punjab Agricultural University. Her extensive career includes roles as an IELTS and English Language Trainer, Head of Department, and academic staff developer at leading education providers such as TCY Learning Solutions, Hero Mindmine, Trounce Education, and BSL Training Company. She has taught and mentored students from diverse backgrounds, preparing them for English proficiency tests, academic success, and professional interviews.

As an RPL Coordinator, Jasmeet brings creativity and expertise to the design and development of visually engaging, interactive, and compliant RPL kits and training programs. She excels at translating complex technical and academic material into accessible, learner-friendly formats, ensuring maximum knowledge retention and practical application. Her specialties include lifelong learning, recognition of prior learning, academic staff development, and work-integrated learning.

Jasmeet’s approach is grounded in a thorough understanding of RPL processes, compliance requirements, and best practices for evidence collection, assessment mapping, and portfolio development. She is adept at collaborating with subject matter experts, trainers, and assessors to create high-quality, standardised resources that meet Australian Skills Quality Authority (ASQA) and Australian Qualifications Framework (AQF) standards.

With a passion for supporting learners and a proven record of excellence in instructional design and RPL coordination, Jasmeet Chahal continues to make a significant impact in the VET sector, helping individuals and organisations unlock the value of prior learning and experience.