Terms and Conditions

1. About the Website

1.1. Welcome to www.careercalling.international (the ‘Website’). The Website consultancy, resources, marketing and advisement, compliance, education and training, professional development, online media solutions, business analysis (the ‘Services’).

1.2. The Website is operated by Career Calling International PTY. LTD. (ABN 53 162 651 238) . Access to and use of the Website, or any of its associated Products or Services, is provided by Career Calling International . Please read these terms and conditions (the ‘Terms’) carefully. By using, browsing and/or reading the Website, this signifies that you have read, understood and agree to be bound by the Terms. If you do not agree with the Terms, you must cease usage of the Website, or any of Services, immediately.

1.3. Career Calling International reserves the right to review and change any of the Terms by updating this page at its sole discretion. When Career Calling International updates the Terms, it will use reasonable endeavours to provide you with notice of updates to the Terms. Any changes to the Terms take immediate effect from the date of their publication. Before you continue, we recommend you keep a copy of the Terms for your records.

2. Acceptance of the Terms

You accept the Terms by remaining on the Website. You may also accept the Terms by clicking to accept or agree to the Terms where this option is made available to you by Career Calling International in the user interface.

3. Registration to use the Services

3.1. In order to access the Services, you must first register for an account through the Website (the ‘Account’).

3.2. As part of the registration process, or as part of your continued use of the Services, you may be required to provide personal information about yourself (such as identification or contact details), including:

(a) Email address

(b) Preferred username

(c) Mailing address

(d) Telephone number

(e) Password

3.3. You warrant that any information you give to Career Calling International in the course of completing the registration process will always be accurate, correct and up to date.

3.4. Once you have completed the registration process, you will be a registered member of the Website (‘Member’) and agree to be bound by the Terms.

3.5. You may not use the Services and may not accept the Terms if:

(a) you are not of legal age to form a binding contract with Career Calling International ; or

(b) you are a person barred from receiving the Services under the laws of Australia or other countries including the country in which you are resident or from which you use the Services.

4. Your obligations as a Member

4.1. As a Member, you agree to comply with the following:

(a) you will use the Services only for purposes that are permitted by:

i. the Terms; and

ii. any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions;

(b) you have the sole responsibility for protecting the confidentiality of your password and/or email address. Use of your password by any other person may result in the immediate cancellation of the Services;

(c) any use of your registration information by any other person, or third parties, is strictly prohibited. You agree to immediately notify Career Calling International of any unauthorised use of your password or email address or any breach of security of which you have become aware;

(d) access and use of the Website is limited, non-transferable and allows for the sole use of the Website by you for the purposes of Career Calling International providing the Services;

(e) you will not use the Services or the Website in connection with any commercial endeavours except those that are specifically endorsed or approved by the management of Career Calling International ;

(f) you will not use the Services or Website for any illegal and/or unauthorised use which includes collecting email addresses of Members by electronic or other means for the purpose of sending unsolicited email or unauthorised framing of or linking to the Website;

(g) you agree that commercial advertisements, affiliate links, and other forms of solicitation may be removed from the Website without notice and may result in termination of the Services. Appropriate legal action will be taken by Career Calling International for any illegal or unauthorised use of the Website; and

(h) you acknowledge and agree that any automated use of the Website or its Services is prohibited.

5. Payment

5.1. Where the option is given to you, you may make payment for the Services (the ‘ Services Fee’) by way of:

(a) PayPal (‘PayPal’)

(b) Cash (‘Cash’)

(c) Cheque (‘ Cheque’)

(d) Others (As discussed and agreed with the client)

5.2. All payments made in the course of your use of the Services are made using PayPal, Stripe or similar websites. In using the Website, the Services or when making any payment in relation to your use of the Services, you warrant that you have read, understood and agree to be bound by the PayPal, Stripe or similar websites terms and conditions which are available on their website.

5.3. You acknowledge and agree that where a request for the payment of the Services Fee is returned or denied, for whatever reason, by your financial institution or is unpaid by you for any other reason, then you are liable for any costs, including banking fees and charges, associated with the Services Fee.

5.4. You agree and acknowledge that Career Calling International can vary the Services Fee at any time .

6. Refund Policy

Career Calling International will only provide you with a refund of the Services Fee in the event they are unable to continue to provide the Services or if the manager of Career Calling International makes a decision, at its absolute discretion, that it is reasonable to do so under the circumstances (the ‘Refund’).

7. Copyright and Intellectual Property

7.1. The Website, the Services and all of the related products of Career Calling International are subject to copyright. The material on the Website is protected by copyright under the laws of Australia and through international treaties. Unless otherwise indicated, all rights (including copyright) in the Services and compilation of the Website (including but not limited to text, graphics, logos, button icons, video images, audio clips, Website, code, scripts, design elements and interactive features) or the Services are owned or controlled for these purposes, and are reserved by Career Calling International or its contributors.

7.2. All trademarks, service marks and trade names are owned, registered and/or licensed by Career Calling International , who grants to you a worldwide, non-exclusive, royalty-free, revocable license whilst you are a Member to:

(a) use the Website pursuant to the Terms;

(b) copy and store the Website and the material contained in the Website in your device’s cache memory; and

(c) print pages from the Website for your own personal and non-commercial use.

7.3. Career Calling International does not grant you any other rights whatsoever in relation to the Website or the Services. All other rights are expressly reserved by Career Calling International .

7.4. Career Calling International retains all rights, title and interest in and to the Website and all related Services. Nothing you do on or in relation to the Website will transfer any:

(a) business name, trading name, domain name, trade mark, industrial design, patent, registered design or copyright, or

(b) a right to use or exploit a business name, trading name, domain name, trade mark or industrial design, or

(c) a thing, system or process that is the subject of a patent, registered design or copyright (or an adaptation or modification of such a thing, system or process),
to you.

7.5. You may not, without the prior written permission of Career Calling International and the permission of any other relevant rights owners: broadcast, republish, up-load to a third party, transmit, post, distribute, show or play in public, adapt or change in any way the Services or third party Services for any purpose, unless otherwise provided by these Terms. This prohibition does not extend to materials on the Website, which are freely available for re-use or are in the public domain.

8. Privacy

8.1. Career Calling International takes your privacy seriously and any information provided through your use of the Website and/or Services are subject to Career Calling International ‘s Privacy Policy, which is available on the Website.

9. General Disclaimer

9.1. Nothing in the Terms limits or excludes any guarantees, warranties, representations or conditions implied or imposed by law, including the Australian Consumer Law (or any liability under them) which by law may not be limited or excluded.

9.2. Subject to this clause, and to the extent permitted by law:

(a) all terms, guarantees, warranties, representations or conditions which are not expressly stated in the Terms are excluded; and

(b) Career Calling International will not be liable for any special, indirect or consequential loss or damage (unless such loss or damage is reasonably foreseeable resulting from our failure to meet an applicable Consumer Guarantee), loss of profit or opportunity, or damage to goodwill arising out of or in connection with the Services or these Terms (including as a result of not being able to use the Services or the late supply of the Services), whether at common law, under contract, tort (including negligence), in equity, pursuant to statute or otherwise.

9.3. Use of the Website and the Services is at your own risk. Everything on the Website and the Services is provided to you “as is” and “as available” without warranty or condition of any kind. None of the affiliates, directors, officers, employees, agents, contributors and licensors of Career Calling International make any express or implied representation or warranty about the Services or any products or Services (including the products or Services of Career Calling International ) referred to on the Website. includes (but is not restricted to) loss or damage you might suffer as a result of any of the following:

(a) failure of performance, error, omission, interruption, deletion, defect, failure to correct defects, delay in operation or transmission, computer virus or other harmful component, loss of data, communication line failure, unlawful third party conduct, or theft, destruction, alteration or unauthorised access to records;

(b) the accuracy, suitability or currency of any information on the Website, the Services, or any of its Services related products (including third party material and advertisements on the Website);

(c) costs incurred as a result of you using the Website, the Services or any of the products of Career Calling International ; and

(d) the Services or operation in respect to links which are provided for your convenience.

10. Limitation of liability

10.1. Career Calling International ‘s total liability arising out of or in connection with the Services or these Terms, however arising, including under contract, tort (including negligence), in equity, under statute or otherwise, will not exceed the resupply of the Services to you.

10.2. You expressly understand and agree that Career Calling International , its affiliates, employees, agents, contributors and licensors shall not be liable to you for any direct, indirect, incidental, special consequential or exemplary damages which may be incurred by you, however caused and under any theory of liability. This shall include, but is not limited to, any loss of profit (whether incurred directly or indirectly), any loss of goodwill or business reputation and any other intangible loss.

11. Termination of Contract

11.1. The Terms will continue to apply until terminated by either you or by Career Calling International as set out below.

11.2. If you want to terminate the Terms, you may do so by:

(a) not renewing the Subscription prior to the end of the Subscription Period;

(b) providing Career Calling International with 7 days’ notice of your intention to terminate; and

(c) closing your accounts for all of the services which you use, where Career Calling International has made this option available to you.

Your notice should be sent, in writing, to Career Calling International via the ‘Contact Us’ link on our homepage.

11.3. Career Calling International may at any time, terminate the Terms with you if:

(a) you do not renew the Subscription at the end of the Subscription Period;

(b) you have breached any provision of the Terms or intend to breach any provision;

(c) Career Calling International is required to do so by law;

(d) the provision of the Services to you by Career Calling International is, in the opinion of Career Calling International , no longer commercially viable.

11.4. Subject to local applicable laws, Career Calling International reserves the right to discontinue or cancel your membership at any time and may suspend or deny, in its sole discretion, your access to all or any portion of the Website or the Services without notice if you breach any provision of the Terms or any applicable law or if your conduct impacts Career Calling International ‘s name or reputation or violates the rights of those of another party.

12. Indemnity

12.1. You agree to indemnify Career Calling International , its affiliates, employees, agents, contributors, third party content providers and licensors from and against:

(a) all actions, suits, claims, demands, liabilities, costs, expenses, loss and damage (including legal fees on a full indemnity basis) incurred, suffered or arising out of or in connection with Your Content;

(b) any direct or indirect consequences of you accessing, using or transacting on the Website or attempts to do so; and/or

(c) any breach of the Terms.

13. Dispute Resolution

13.1. Compulsory:

If a dispute arises out of or relates to the Terms, either party may not commence any Tribunal or Court proceedings in relation to the dispute, unless the following clauses have been complied with (except where urgent interlocutory relief is sought).

13.2. Notice:

A party to the Terms claiming a dispute (‘Dispute’) has arisen under the Terms, must give written notice to the other party detailing the nature of the dispute, the desired outcome and the action required to settle the Dispute.

13.3. Resolution:

On receipt of that notice (‘Notice’) by that other party, the parties to the Terms (‘Parties’) must:
13.3.1. Within 21 days of the Notice endeavour in good faith to resolve the Dispute expeditiously by negotiation or such other means upon which they may mutually agree;
13.3.2. If for any reason whatsoever, 30 days after the date of the Notice, the Dispute has not been resolved, the Parties must either agree upon selection of a mediator or request that an appropriate mediator be appointed by the President of the Dispute Settlement Centre of Victoria, Australia or his or her nominee;
13.3.3. The Parties are equally liable for the fees and reasonable expenses of a mediator and the cost of the venue of the mediation and without limiting the foregoing undertake to pay any amounts requested by the mediator as a pre-condition to the mediation commencing. The Parties must each pay their own costs associated with the mediation;
13.3.4. The mediation will be held in Victoria, Australia.

13.4. Confidential:

All communications concerning negotiations made by the Parties arising out of and in connection with this dispute resolution clause are confidential and to the extent possible, must be treated as “without prejudice” negotiations for the purpose of applicable laws of evidence.

13.5. Termination of Mediation:

If 3 months have elapsed after the start of a mediation of the Dispute and the Dispute has not been resolved, either Party may ask the mediator to terminate the mediation and the mediator must do so.

14. Venue and Jurisdiction

The Services offered by Career Calling International is intended to be viewed by residents of Australia. In the event of any dispute arising out of or in relation to the Website, you agree that the exclusive venue for resolving any dispute shall be in the courts of Victoria, Australia.

15. Governing Law

The Terms are governed by the laws of Victoria, Australia. Any dispute, controversy, proceeding or claim of whatever nature arising out of or in any way relating to the Terms and the rights created hereby shall be governed, interpreted and construed by, under and pursuant to the laws of Victoria, Australia, without reference to conflict of law principles, notwithstanding mandatory rules. The validity of this governing law clause is not contested. The Terms shall be binding to the benefit of the parties hereto and their successors and assigns.

16. Independent Legal Advice

Both parties confirm and declare that the provisions of the Terms are fair and reasonable and both parties having taken the opportunity to obtain independent legal advice and declare the Terms are not against public policy on the grounds of inequality or bargaining power or general grounds of restraint of trade.

17. Severance

If any part of these Terms is found to be void or unenforceable by a Court of competent jurisdiction, that part shall be severed and the rest of the Terms shall remain in force.

Have a Question?

We are always here to help. Email us at [email protected] or call us on 03 8103 8000 / 1800 266 160
Contact Us

Pooja Siddhapura

Business Analyst

Pooja is a motivated Business Analyst, holds a Master’s degree in IT with a specialization in Business Analysis. She possesses strong technical skills in data analysis, data visualization and modeling, database querying, and many programming languages.

She has extensive and professional expertise in the Digital Marketing industry with 3 years of experience in SEO. This includes handling all aspects of SEO projects from keyword analysis, on-page and off-page SEO activities, managing social media campaigns to handling Google Adwords, Analytics, and webmaster to improve the client’s website for better search engine ranking. She is enthusiastic about providing efficient solutions to business problems to help businesses accomplish their objectives.

Fiona Srour

Administrative Officer

Fiona has extensive experience in the administration field and has joined Career Calling International as a customer service and administrative specialist. She will be supporting a team of consultants and customers to help them achieve their goals.

Her professional experience and key skills provide Fiona with the expertise to provide a high level of service in all areas of her work and she approaches all aspects of her role with a positive attitude and hard-working mindset.

Fiona's studies have also provided her with the skills to assist CAQA in instructional design and resource writing, where her attention to detail will be invaluable.

Patrick Satapara

Senior Business and Data Analyst

Patrick is a highly skilled and experienced training specialist and business analyst at CAQA. With his extensive vocational education and training qualifications, years of experience in the training and education sector, and comprehensive knowledge and skills related to the TAE training package, Patrick brings valuable expertise to the CAQA team. As a training specialist, Patrick is well-versed in designing, developing, and delivering training programs that meet the needs of learners and align with industry requirements. He has a deep understanding of the TAE training package, which encompasses nationally endorsed qualifications, units of competency, and assessment requirements for the vocational education and training sector. This expertise allows Patrick to create training programs that effectively develop the skills and knowledge of learners, contributing to their success in their chosen fields.

Isha Kaila

National Manager Marketing and Client Relations

Isha Kaila, the National Manager for Marketing and Client Relations at Career Calling International, brings a wealth of experience in marketing, communication, and advertising from her tenure with several multinational businesses. At the forefront of the company's marketing initiatives, Isha plays a crucial role in enhancing the brand presence of Career Calling International and its associated brands, including CAQA, CAQA Resources, and other CAQA products. Her expertise lies in developing effective marketing strategies and nurturing strong client relationships, ensuring alignment with the company's core values and objectives. Isha's innovative approach and deep understanding of market dynamics have been instrumental in the growth and visibility of the brands she manages. Her ability to translate complex marketing goals into successful campaigns is a testament to her skill and dedication.

Sibtain Jan

Administrative officer (Data analysis and reporting)

Sibtain brings with him six years of valuable experience in the field of computer engineering.
In his previous roles, Sibtain has worked as a computer operator, quality assurance engineer, data tagging analyst, and business development executive for leading multinational companies. Through these diverse experiences, he has developed a broad vision for creative and strategic thinking.

Sahiba

Administrative Officer (Data Analysis and Reporting)

Sahiba is passionate about the development and application of assessment and training materials for organisations that provide training. She began writing for CAQA Resources three years ago. She is passionate for making accessible learning tools for students of all ages.

Gurshaan Sandhu

Administrative Officer

Gurshaan has completed a number of courses in Virtual Reality, Artificial Intelligence, Machine Learning, Web development and design, as well as Digital Arts and Graphics, among other disciplines. For the past four years, he has worked as a martial arts trainer and assessor. He is an enthusiastic and inquisitive learner who has a voracious appetite for knowledge, ideas, and creativity.

He has developed a number of computer games and is responsible for developing and designing games with a focus on graphics and user experience. This includes all aspects of game development, including programming, modelling, texturing, and sound design.

Dewan Gurung

Instructional Designer and Resource Writer

Dewan has completed Bachelor of Science in Computing and recently completed a Masters of Information Technology specialising in Computer Networking and Network Security.

Dewan’s broad understanding in IT through the years has enabled him to impart his knowledge to write resources for CAQA.

Rebecca Reynolds

Instructional Designer and Resource Writer

Rebecca Reynolds is an esteemed Instructional Designer and Resource Writer at Career Calling International, focusing on early childhood education and care, along with community support resources. Her expertise lies in creating engaging and easily comprehensible educational materials that cater to a diverse learning audience. With a passion for education and community development, Rebecca excels in simplifying complex concepts for a broad range of learners. Her work is pivotal in developing resources that aid educators and learners in early childhood and community support sectors. She skillfully blends educational theories with practical insights, ensuring her materials are both informative and inspiring. Rebecca's commitment to producing high-quality, relevant learning tools has significantly enhanced Career

Heera Singh

Instructional Designer and Resource Writer

Heera Singh is a distinguished Instructional Designer and Resource Writer at Career Calling International, backed by a Double Masters in Information Technology and Computer Systems, along with a vast array of IT qualifications and certifications. His role encompasses a blend of formatting, administrative duties, and the development and review of educational resources for various training packages.

With his profound IT knowledge, Heera excels in creating and refining technical content, making complex concepts accessible and engaging for learners. His meticulous approach ensures that the materials are not only informative but also align with the latest industry standards.

Heera's versatility in handling both content creation and administrative aspects significantly contributes to the quality and effectiveness of the educational resources at Career Calling International. His technical expertise combined with his instructional design skills make him an invaluable asset to the team.

Harneet Randhawa

Administration Manager

Keeping the wheels turning with a smile, Harneet orchestrates office efficiency at Career Calling International. No deadline, document, or logistical knot is too complex for her masterful organisation and proactive spirit. Beyond the routine, she champions improvement, streamlining processes and sparking productivity with her eagle eye. Harneet's passion extends beyond the desk, fueled by her experience as an early childhood education resource writer. This unique blend ensures her work has a ripple effect, supporting young minds through optimised systems. A natural risk-tamer, she keeps Career Calling safe with astute auditing and risk management, while her clear, concise documentation skills keep everyone informed and on track. Harneet is more than just an administrator; she's the backbone of smooth operations, a champion for efficiency, and a bridge between the details and their real-world impact.

Arit Mangal

QACA (Quality Assurance and Compliance) Expert

Certified in Internal Auditing and Risk Management, Arit helps organisations manage risk and provide assurance on an ongoing basis. Arit is an experienced auditor, risk management expert with over 25 years of experience who previously worked for an international audit firm.

Abishek Timsina

Business/Data Analyst

Abishek is an accomplished Business Analyst with expertise in analysing and optimising business processes. He excels in identifying areas for improvement and providing efficient solutions, playing a crucial role in enhancing organisational strategies and outcomes. In the realm of data analytics, he shines as a dynamic Data Analyst, proficient in data analysis, visualisation, and programming languages. With valuable experience in end-to-end project management and optimisation, Abishek is dedicated to delivering impactful results in the field of data analytics, contributing significantly to informed decision-making processes.

Ahsan Iqbal

Instructional Designer and Resource Writer

Ahsan Iqbal is an esteemed Instructional Designer and Resource Writer at Career Calling International, specialising in Information Technology and Information Systems subjects. His role is centred around developing educational content that is both technically detailed and easily understandable, catering to learners in the rapidly evolving IT sector. Ahsan's expertise in IT and Information Systems enables him to effectively translate complex technical concepts into learner-friendly formats. His work is crucial in creating resources that are not only informative but also engaging, helping learners to grasp intricate IT principles and applications.

Purushottam Niraula

Instructional Designer and Resource Writer

Purushottam Niraula is a skilled Instructional Designer and Resource Writer at Career Calling International, focusing on computer security, networking, and data analysis within the IT/IS domain. His expertise lies in creating comprehensive and engaging educational resources that cater to the intricate aspects of these technical fields. Purushottam's deep understanding of computer security and networking principles enables him to develop content that is not only accurate but also accessible to learners with varying levels of expertise. His proficiency in data analysis further enriches the resources, ensuring they are data-driven and reflective of current industry trends.

Ashish Silwal

Website and Software Designer and Developer

Experienced website and software designer and developer with a master's degree from Central Queensland University, with a specialization in software design and development as a major (CQU). Possess the knowledge, abilities, attitude, and professionalism necessary to excel in any information technology workplace. Design, development, and implementation of all websites are the responsibility of this position, as is providing support for user-friendly online applications that are available across numerous platforms.

The Software Designer and Developer is in charge of the design, development, testing, and deployment of software solutions on a project basis. This includes conducting research on new technologies, collaborating with other departments to understand business requirements, collaborating with stakeholders to determine the scope of the project, writing functional specifications, designing user interfaces, building prototypes to test functionality with users, and deploying completed solutions.

Marilou Bagon

Instructional Designer and Resource Writer

Marilou had completed a Bachelor of Secondary Education, majoring in Computer Technology, and have been an educator for 15 years. Teaching for several years gave her the advantage of creating individualised learning resources and providing appropriate questions that will lead her students to think analytically. She always believed that exploring her skills and abilities aside from teaching helped her grow professionally.

Paramjeet Kaur

System Analyst

Paramjeet Kaur is a dynamic and skilled System Analyst who recently transitioned from an intern to a full-time position at Career Calling International. With a strong foundation in computer science and information technology, Paramjeet excels in analysing system requirements, designing technology solutions, and optimising operational efficiencies. During her internship, she demonstrated exceptional problem-solving abilities and a keen aptitude for understanding complex software systems, which significantly contributed to her team's success in developing and implementing innovative solutions. Paramjeet's educational background includes a Masters in Computer Science, where she focused on software development, system analysis, and database management. Her academic projects and coursework provided her with a solid understanding of technical concepts, which she applied with great effect during her internship.

Sujain Goyal

CAQA Artificial intelligence and virtual reality - AIVR Coordinator

A strategist, innovator, creator, virtual reality and artificial intelligence enthusiast, interested in building new tools to transform our world. He is well-versed in the capabilities of these technologies and is enthusiastic about their potential to contribute to the creation of a more just, equitable, and sustainable future.

Mani Bath

CAQA Cyber Security Expert

A cybersecurity professional and educator who is deeply committed to the protection of personal information and privacy. Mani is in charge of auditing, assessing, and resolving vulnerabilities in systems and networks, among other things. She collaborates closely with the engineering team in order to discover potential vulnerabilities and establish strategies for patching those flaws. She is also responsible for the development and implementation of security policies, processes, and best practices.

Harpreet Randhawa

Manager, CAQA International

As a manager, International Business Relations, Harpreet is responsible for overseeing and executing all international business development and execution activities. She supports the sales teams with market intelligence on new regions or segments.

Sujita Mahajan

Graphics designer (Online Media Solutions and CAQA Digital)

Sujita creates fascinating content that is both informative and entertaining. She has extensive experience in the fields of design, art, and marketing. She designed and constructed print and internet graphics with a strong emphasis on quality, uniqueness, and innovation, among other things. She also creates cutting-edge content for businesses to promote their products.

Nia Kessler

Coordinator, Commonwealth School of Languages (CSOL)

Nia's work includes English language training, the development of educational resources for children and adults, and the development of curriculum. She is passionate about sharing her knowledge of the IELTS and ENGLISH language sectors. Nia helps in the Commonwealth School of Languages (CSOL) area.

Suzanne Martin

Instructional Designer and Resource Writer

Suzanne has a passion for teaching with over 15 years’ experience working with EAL and ELICOS students, both in Australia & the Middle East. She has enjoyed working at diverse workplaces, including community colleges, TAFEs and RTOs. She currently works in an LLN (language, literacy & numeracy) role, supporting vocational students with specific language and literacy needs to complete their studies in a range of courses, including Community Services, Early Childhood, Education Support, Floristry & Design. Suzanne enjoys writing EAL material and is presently involved with validation of EAL resources at Career Calling.

Rukman Sangha

Coordinator CAQA Systems

Rukman has been working in the Information Technology Industry for more than 3 years. In this time, he has developed specific industry skills and has completed a Diploma in Information Technology.

Rukman has been training in the IT and Automotive Industries for several years and has also been developing resources in these areas. He has a strong work ethic and takes pride in the resources he develops using his experience in industry and training.

Nicole Talarico

Instructional Designer and Resource Writer

Nicole specialises in all areas of relevance to the field of early childhood, from her active involvement in the sector for over 20 years.

She has worked in many roles in the early childhood sector, inclusive of local government children’s services teams, & managed a childcare field officer team before becoming an early childhood consultant and trainer at Gowrie Victoria.

Nicole is personable, knowledgeable & specialises in exceeding service delivery; helping teams to create & maintain a positive workplace culture & community engagement. She is a valued & respected member of many sector network groups & has a prominent presence on social media & virtual communication platforms.

Her coaching strategies have been outlined in a range of early childhood sector publications with particular reference to educational leadership, managing teams to value ethical decision making in curriculums, child safe environments and child protection responsibilities, environmental education & sustainability.

Nicole delivers presentations at conferences nationwide & is often a key presenter in professional learning calendars & local government professional development programs.

Sukh Sandhu

Chief Executive Officer

Sukh has been working in the VET and Higher Education Industry for over 20 years.  In this time, he has held several roles with RTO’s including CEO roles for International Colleges and National Compliance and Quality Assurance Manager roles for several RTO’s, TAFE’s and Universities.  Sukh has also worked for ASQA as a Business Systems Project Official.

Sukh has had extensive project management experience in risk management, compliance, administration and as a training consultant.  He has extensive knowledge in government compliance standards and has participated in nearly one hundred audits across Australia and provided consultancy advice regarding ASQA/VRQA, TEQSA, ACPET, DET-HESG, VQF/Higher Education, ELICOS, NEAS, ANMAC, AHPRA, CRICOS, ESOS and ISO.

Sukh is a member of several independent professional organisations and government bodies including, ACPET, VELG, ACS, AITD, MARA, MIA, ISANA, APEX, IEEE, The Internet Society (Global Member), AISIP, IAMOT, ACM, OISV, APACALL, IWA, Eta Kappa Nu, EDSIG and several others.

Michelle Newman

Chief Operating Officer

Michelle is a high achieving leader with over 20 years of experience working on audits, learning and assessment resources and compliance. She has worked as a facilitator, coach, lead assessor, as well as a learning and compliance manager. Michelle has developed and implemented systems and strategies, policies, quality assurance framework, and worked with various stakeholders to ensure organisational compliance against all the relevant legal requirements (including the VET Quality Framework, ESOS Act, and State Regulatory Authority Requirements).

Michelle's specialties included developing and implementing training strategies, policy development and writing, quality assurance systems and protocols, managing Learning and Development teams, formalising processes and metrics for the training function, Learning Needs Analysis, managing Instructional Design Teams, managing Instructional Design Projects, Curriculum Design and Instructional Design.

Chanpreet Singh

CAQA And CAQA Resources Manager

Chanpreet has a wealth of knowledge and experience, specialising in instructional design, policy development and report writing, training packages and the development of learning materials.

Chanpreet has completed a Bachelor of Computer Applications, a Master of Business Administration and a Master of Professional Accounting.

Chanpreet possesses design skills for developing online/e-learning and instructor-led learning programs and creating SCORM compliant learning packages using rapid authoring tools.

Vijay Patel

Senior Manager, Online Media Solutions and CAQA Digital

Vijay is a highly experienced IT Projects Manager specialising in website designing and development and digital designing consultancy. He has a broad sector experience and brings a strong strategic and commercial focus to the leadership of IT functions, ensuring that IT is transformed into a value enabling function.

Vijay has delivered a high range of business solutions architecture approaches and operation to end product deliverables within complex national and multi-national organisations. Vijay has completed a Bachelor of Science with a major in Computer Science and a Master of Computer Application.

Amit Sharma

Instructional Designer And Resource Writer

Amit has completed a Bachelor and Post Graduate Diploma of Computer Applications, as well a Master of Technology (Enterprise Systems). He has industry experience involving SAP/HANA and is proficient in programming languages such as C, C++ and Java.

Amit’s experience has led him to work in imparting his extensive knowledge and experience by writing training and assessment resources to extend the learning of other students. His experience has given him the skills to write resources that are relevant and engaging to develop the skills of other students.

Ranu James

Instructional Designer And Resource Writer

Ranu has lived and worked in the Northern Territory, Victoria and Queensland and has over 28 years experience as an Early Childhood Professional working directly with Educators, children and families in many roles from music and preschool teaching to managing,regulating, TAFE teaching, inclusion support, early childhood consultancy and resource development in particular in the space of sharing cultural knowledge and cultural awareness.

Ranu has extensive experience working with Early Childhood Educators throughout the remote Aboriginal communities of the Northern Territory and more recently in Brisbane and Sunshine Coast. Ranu has strengths in professional and creative writing skills in particularly in the development of accessible and culturally relevant Early Childhood Resources including the Remote Indigenous Professional Development Package for the Early Years Learning Framework for Australia. Ranu is deeply passionate about culture and the right of all people to practice, develop and maintain connections to culture.

Gourav Sharma

Instructional Designer And Resource Writer

With over 10 years of industry experience, Gourav has worked in a variety of successful commercial establishments holding positions such as head chef, sous chef and chef de partie. On multiple occasions Gourav has been a part of projects to set up new restaurants.

Gourav has been a Hospitality Trainer for over 5 years across different Hospitality training providers.

Gourav also gained experience within Retail operations working as a Department Manager in an ASX listed supermarket chain. He is an accredited trainer for Hospitality, Food Safety, Food Safety Supervisor and holds Certificate III in Commercial Cookery, Advanced Diploma in Hospitality, Bachelor of Business (Hospitality Operations), Certificate III in Retail Operations and Certificate IV in Training and Assessment.

Rishabh Arora

Administration And Compliance Officer

Rishabh has recently joined Career Calling International as an Administration and Compliance officer. He possesses sound knowledge of resource writing and RTO administration.

Rishabh provides support to CAQA and CAQA Resources Senior Manager and the CAQA and CAQA Resources Manager.

Rishabh has a breadth of expertise developed through extensive relevant experience and application and performs work assignments guided by policy, precedents, professional standards and expertise.

Mandeep Kaur

Independent contractor and Instructional Designer

Mandeep Kaur is experienced and a motivated professional with high level of understanding and demonstrated experience within education, banking and securities exchange sectors.

More than 10 years of experience in training, financial market and customer service development has meant that I am an accomplished accounts administrator and totally cognisant of the myriad of compliance issues that now faces the finance industry. Possessing exceptional organisational and attention to detail skills means that I take ownership of the tasks that I am set which allows me to work independently with little to no supervision.  Being one to enjoy a challenge I can meet, and exceed, most targets that have been set for me. Having the ability to accept responsibility my leadership qualities have often been cause for positive comment from my peers and immediate management. I see myself as honest, reliable and professional, also ambitious and eager to learn.

Steve Sutherland-Tomey

Instructional Designer and Resource Writer

Steve has been working in the Automotive Industry for over 40 years. In this time he has worked with both British Leyland (UK) and Nissan Motor Company (Aus), has been contracted with Ford Motor Company (Aus). During his time in the Industry, he has worked extensively with over 200 Automotive Dealers across Australia, New Zealand and South East Asia.

He has been operating a Training and Consulting service for Automotive Dealers for the past 15 years and is highly conversant in all aspects of the Automotive Retail Industry specialising in the Customer Experience and the operational processes.

Caitlin O'Connell

​Instructional Designer and Resource Writer

Caitlin has worked for more than 20 years in the community services, children's services and education sector and has extensive experience in these areas. She has managed Outside School Hours Services, delivered training and assessment for Early Childhood Education and Care and Outside School Hours Care and written programs and training materials in these areas.

Caitlin also has experience in quality and compliance assessment and support for Early Childhood Education and Care services and Outside School Hours Care services. She has been involved in the management of government grants and delivery of services for children and young people in the Out of Home Care, the development and delivery of National Quality Framework training and support for Early Childhood Education and Care services and Outside School Hours Care services.

Caitlin has her DIploma of Community Services and Children's Services and is curretnly studying a Bachelor of Psychology.

Jasmeet Chahal

RPL Coordinator

Jasmeet has several years of experience in developing and designing RPL kits. She has developed RPL kits for over 100 qualifications.

Jasmeet has been in the Education and Training Industry for the last 15 years. She is a creative and highly skilled Learning and Development professional, specialising in Instructional Design. Her passion and expertise is in the design and development of visually engaging and interactive learning programs and ensuring memorable learning experiences that achieve maximum retention of knowledge.

Jasmeet has designed a number of training programs and has an innate ability to successfully translate technical material into a format which is easily relatable to learners. Her specialties included curriculum development, academic development, academic literacy, lifelong learning, recognition of prior learning, academic staff development and work-integrated learning.

Ashish Pathania

Instructional Designer And Resource Writer

Ashish Pathania serves as an Instructional Designer and Resource Writer at Career Calling International, specialising in business and management resources. His role involves the creation and refinement of educational materials tailored to these dynamic fields, ensuring they are both informative and engaging for learners. With a keen understanding of business and management principles, Ashish excels in breaking down complex theories and practices into accessible content. His work is characterised by a clear, concise, and practical approach, making it easier for learners to grasp and apply key concepts in real-world scenarios. Ashish's contributions are vital in developing high-quality, relevant learning tools that cater to the evolving needs of professionals and students in the business sector. His ability to blend theoretical knowledge with practical insights enhances the learning experience, making him a valuable asset to the Career Calling International team.Profile coming soon...